![The Do's and Don'ts of Positive Scripting in Customer Service [Template]](https://blog.hubspot.com/hs-fs/hubfs/Imported%20sitepage%20images/Screen%20Shot%202021-02-08%20at%204-43-43%20PM.png?width=514&name=Screen%20Shot%202021-02-08%20at%204-43-43%20PM.png "The Do's and Don'ts of Positive Scripting in Customer Service [Template]")
The Do's and Don'ts of Positive Scripting in Customer Service [Template]
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Outbound Customer Service: Tools for Success
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6 Examples of Bad to Terrible Customer Service (& How Your Team Can Do Better!)
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Guide to Effective Call Center Scripts - Salesforce.com
