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Total Quality Management - ppt download
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![Philip cross [recovered]](https://image.slidesharecdn.com/philipcrossrecovered-141224050721-conversion-gate01/95/philip-cross-recovered-11-638.jpg?cb=1419419301 "Philip cross [recovered]")
Philip cross [recovered]
Quality Without Tears: The Art of Hassle-Free Management by Philip B. Crosby
PPT - Quality Control PowerPoint Presentation, free download - ID:738867
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Philip Crosby | Quality Gurus
